No change not even sweets – merchants running short on coins
Good Morning Cape Town with Lester Kiewit · 4 June 2026 · 6m
Speaker 1: Good morning, Cave Town. Speaker 2: Lester Gibbett starting your day on Cave Talk on. Speaker 1: Cave received an email from a listener who says that they're increasingly frustrated by retailers Speaker 1: and false food outlets failing to give customers they full change, even if it's ten Speaker 1: twenty fifty cents. They all gets a matter of the principle rather than the mount Speaker 1: that's involved. Let me speak to Paul Halle, who is the head of currency at Speaker 1: the South African Reserve. But let's start with the basics. Well, if a customer pays Speaker 1: in cash, is a retailer obliged to provide the exact change we offer your businesses Speaker 1: And in this listener email saying that they don't have the ten or twenty cents Speaker 1: with their mind, just letting it slide. What is the what is the viewpoint of Speaker 1: the SOB in this matter? Speaker 2: From theirselfs it is ethical for retailers to provide the exact change to their consumers. Speaker 2: Bends and coins are legal tender and therefore mentioned are obligated to accept and therefore Speaker 2: give consumers the correct change as in legal tender. Speaker 1: More and more stores are doing more and more of their transactions via either tap Speaker 1: and go card payments, they may not be carrying the necessary you know, larger float Speaker 1: sizes as they may have done in the past. Is this and possibly also affecting Speaker 1: the issues around change in the smaller denominations in twenty fifty cent and as the Speaker 1: listener says, it's not about the amount, It's about the principle or is the regulation Speaker 1: that says, because you turn over is this…
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